We have on site secure outdoor car parking $12/night if travelling with us and $50/night if not travelling with us. This can be booked on our website. 

We have on site secure under cover car parking $25/night if travelling with us and $60/night if not travelling with us. This can be booked on our website. This is only limited to cars/4wd’s – no caravans or trailers. 

If you are using our service as a Day Return Traveller there is no charge for parking – you can enter your details in your booking or just call into the office when you arrive. 

The car parks are accessible between 7am and 7pm when the Depot is open. 

We have a Season Parking Pass which is $220 – please call into the office or phone us on 03 57544024 to arrange this. This is for outdoor secure parking only. 

No - It is ok for it to be on your phone. 

Yes – please phone our office on  03 57544024 or email reservations@fallscreekcoachservice.com.au and we will make every effort to meet your requirements. 

Please phone our office on  03 57544024 or email reservations@fallscreekcoachservice.com.au and we will assist you as per our Terms and Conditions. 

As long as they are still at High School they can travel as a child. 

If the child is under 2 years old they can travel for free but must sit on the lap of a paying customer. 

When departing from our Tawonga South Depot we recommend you arrive 20-30 minutes prior to departure – please check into the office on arrival and we will direct you where to leave your luggage and where to park.  

 When departing from Melbourne City or Airport, Albury or Falls Creek Accommodation Transfer (ATS) we recommend you arrive 15 minutes prior to departure. If you are unsure where to wait please phone us 03-57544024. 

You can consume cold drinks/snacks but no hot food or drinks. Please dispose of any rubbish thoughtfully. 

We allow 2 suitcases and a set of skis or snowboard per person. Please let us know if you have extra luggage. 

If there are fewer than 3 lifts operating at Falls Creek, due to lack of snow, two days prior to travel, you can elect to either postpone your booking to later in the current season or to the following season or cancel your booking and receive a full refund less a 25% administration fee per booking. 

No – we only pick up at Southern Cross Station and Melbourne Airport Terminal 4 Transport Hub.